Assessment of workload and occupational health hazard of hospitality industry worker

Abstract

A study was conducted for ergonomic assessment of Hotel workers (n=78) working in Three Star Hotel. The mean heart rate was found to be 126.68, 123.45 and 137.12 (beat/min) respectively in Kitchen, Housekeeping and Laundry department. The heart rate was found within allowable limits. The average energy expenditure rate of the workers of different departments i.e. Kitchen, Housekeeping and laundry was 12.59, 12.33 and 13.27 (kj/min) respectively. The results of the study implicated that the laundry workers were doing very heavy work followed by the kitchen and housekeeping workers because the energy expenditure, total cardiac cost of work and physiological cost of work among laundry workers were very high as compared to the other department of the hotel which affects their health and in turn leads to occupational health hazards.