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Execution model for outsourced corrective maintenance

DSpace at IIT Bombay

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Field Value
 
Title Execution model for outsourced corrective maintenance
 
Creator RAO, BS
SARDA, NL
 
Subject decision making
information retrieval
maintainability
information retrieval
 
Description We focus on corrective maintenance carried out in the outsourced mode under strict service level agreements and present the characteristics of the problem and the activities performed. We detail the information requirements for various maintenance services, such as, emergency maintenance, production support, and corrective maintenance. We present the concept of a system execution model with its constituent nodes and arcs and present the steps to build the same. We present a case study of a large commercial outsourcing project to demonstrate how the execution model can help in making quick decisions that reduces the turn around times of corrective maintenance requests.
 
Publisher IEEE
 
Date 2009-05-08T02:33:10Z
2011-11-28T07:50:36Z
2011-12-15T09:57:10Z
2009-05-08T02:33:10Z
2011-11-28T07:50:36Z
2011-12-15T09:57:10Z
2005
 
Type Article
 
Identifier Proceedings of the Fifth International Conference on Computer and Information Technology, Shanghai, China, 21-23 September 2005, 944-948
0-7695-2432-X
10.1109/CIT.2005.114
http://hdl.handle.net/10054/1294
http://dspace.library.iitb.ac.in/xmlui/handle/10054/1294
 
Language en