Framework for evaluation and selection of the software packages: A hybrid knowledge based system approach
DSpace at IIT Bombay
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Title |
Framework for evaluation and selection of the software packages: A hybrid knowledge based system approach
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Creator |
JADHAV, AS
SONAR, RM |
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Subject |
PRODUCT RECOMMENDATION
SIMULATION SOFTWARE EXPERT-SYSTEM OPERATIONS COMPONENTS CRITERIA QUALITY Software evaluation Software selection Knowledge based system |
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Description |
Evaluation and selection of the software packages is complicated and time consuming decision making process. Selection of inappropriate software package can turn out to be costly and adversely affects business processes and functioning of the organization. In this paper we describe (i) generic methodology for software selection, (ii) software evaluation criteria, and (iii) hybrid knowledge based system (HKBS) approach to assist decision makers in evaluation and selection of the software packages. The proposed HKBS approach employs an integrated rule based and case based reasoning techniques. Rule based reasoning is used to capture user needs of the software package and formulate a problem case. Case based reasoning is used to retrieve and compare candidate software packages with the user needs of the package. This paper also evaluates and compares HKBS approach with the widely used existing software evaluation techniques such as analytic hierarchy process (AHP) and weighted scoring method (WSM). (C) 2011 Elsevier Inc. All rights reserved.
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Publisher |
ELSEVIER SCIENCE INC
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Date |
2012-06-26T07:33:07Z
2012-06-26T07:33:07Z 2011 |
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Type |
Article
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Identifier |
JOURNAL OF SYSTEMS AND SOFTWARE,84(8)1394-1407
0164-1212 http://dx.doi.org/10.1016/j.jss.2011.03.034 http://dspace.library.iitb.ac.in/jspui/handle/100/14145 |
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Language |
English
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