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CRM in Mobile Telecom Services A Study on the Impact of Service Quality Service Loyalty and Loyalty Indices on the Performance of Service Providers

Shodhganga@INFLIBNET

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Title CRM in Mobile Telecom Services A Study on the Impact of Service Quality Service Loyalty and Loyalty Indices on the Performance of Service Providers

 
Contributor
 
Subject
 
Description newline

 
Date 2015-12-18T06:22:26Z
2015-12-18T06:22:26Z
20-9-2012


 
Type Ph.D.
 
Identifier http://hdl.handle.net/10603/62371
 
Language English
 
Relation
 
Rights university
 
Format

DVD
 
Coverage
 
Publisher Kattankulathur
SRM University
Department of Management Studies
 
Source University