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An empirical study of customer satisfaction with marine products wholesale market

NOPR - NISCAIR Online Periodicals Repository

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Title An empirical study of customer satisfaction with marine products wholesale market
 
Creator Zhaoqun, Sun
Rong, Wan
Xiangqian, Ding
Yugui, Zhu
Guangrui, Zhang
 
Subject Marine products
Customer satisfaction
Wholesale markets
Empirical study
 
Description 1470-1476
Present study is to build an appropriate model of marine products wholesale markets customer satisfaction theory by studying and improving on some existing international mainstream satisfaction index models. This study also gives some advices to improve the customer satisfaction for marine products wholesale markets. The results show that the customer satisfaction of marine products wholesale markets is decided by the customer perceived service quality and the customer previous expectation. Most reasonable approaches to make the marine wholesale customers satisfied are to provide timely and high efficiency marine products transaction information, construct an excellent infrastructure environment, build fair transaction order and charging rules as well as offer the convenient surrounding services.
 
Date 2017-06-14T04:51:35Z
2017-06-14T04:51:35Z
2017-07
 
Type Article
 
Identifier 0975-1033 (Online); 0379-5136 (Print)
http://nopr.niscair.res.in/handle/123456789/42228
 
Language en_US
 
Rights CC Attribution-Noncommercial-No Derivative Works 2.5 India
 
Publisher NISCAIR-CSIR, India
 
Source IJMS Vol.46(07) [July 2017]