Dealing with difficult patrons in libraries: a case study of some libraries in Ondo state Nigeria
Online Publishing @ NISCAIR
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Title Statement |
Dealing with difficult patrons in libraries: a case study of some libraries in Ondo state Nigeria |
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Added Entry - Uncontrolled Name |
Adebayo, Oyeronke Fagohun, Michael Osayande, Odaro Owolabi, Emmanuel Shola |
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Uncontrolled Index Term |
Library patrons; Library staff; Libraries; Ondo State |
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Summary, etc. |
A survey of sixty five library staff in six libraries in Ondo state of Nigeria on how the libraries manage difficult library patrons revealed that having good interpersonal skills and conducting regular library orientation progrmames for new users were effective in managing difficult library patrons. |
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Publication, Distribution, Etc. |
Annals of Library and Information Studies (ALIS) 2015-08-07 12:37:35 |
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Electronic Location and Access |
application/pdf http://op.niscair.res.in/index.php/ALIS/article/view/7471 |
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Data Source Entry |
Annals of Library and Information Studies (ALIS); ##issue.vol## 62, ##issue.no## 2 (2015): Annals of Library and Information Studies |
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Language Note |
en |
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Terms Governing Use and Reproduction Note |
Except where otherwise noted, the Articles on this site are licensed under Creative Commons License: CC Attribution-Noncommercial-No Derivative Works 2.5 India © 2011. The Council of Scientific & Industrial Research, New Delhi. |
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