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Dealing with difficult patrons in libraries: a case study of some libraries in Ondo state Nigeria

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Title Statement Dealing with difficult patrons in libraries: a case study of some libraries in Ondo state Nigeria
 
Added Entry - Uncontrolled Name Adebayo, Oyeronke
Fagohun, Michael
Osayande, Odaro
Owolabi, Emmanuel Shola
 
Uncontrolled Index Term Library patrons; Library staff; Libraries; Ondo State
 
Summary, etc. A survey of sixty five library staff in six libraries in Ondo state of Nigeria on how the libraries manage difficult library patrons revealed that having good interpersonal skills and conducting regular library orientation progrmames for new users were effective in managing difficult library patrons.
 
Publication, Distribution, Etc. Annals of Library and Information Studies (ALIS)
2015-08-07 12:37:35
 
Electronic Location and Access application/pdf
http://op.niscair.res.in/index.php/ALIS/article/view/7471
 
Data Source Entry Annals of Library and Information Studies (ALIS); ##issue.vol## 62, ##issue.no## 2 (2015): Annals of Library and Information Studies
 
Language Note en
 
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