Record Details

ASSESSING ORGANIZATIONAL DECEPTION IN INTERPERSONAL COMMUNICATION USING INFORMATION MANIPULATION THEORY (IMT)

KrishiKosh

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Field Value
 
Title ASSESSING ORGANIZATIONAL DECEPTION IN INTERPERSONAL COMMUNICATION USING INFORMATION MANIPULATION THEORY (IMT)
 
Creator Ritu Mittal
 
Contributor Randhawa, Varinder
 
Subject organizational
environment
 
Description The study was conducted to test the applicability of Information Manipulation Theory
(IMT) in Indian context, prevalence of deception in organizations and the reasons thereof. Survey
design was used to collect information from the faculty of PAU by presenting violated stimulus
material measuring four dimensions of message manipulation i.e. quantity, quality, relevance and
manner to test the claims of the theory. All the violations were perceived as deceptive. Hence, the
study proved that IMT theory is applicable in Indian context. Quality violation was perceived as most
deceptive while quantity violation was perceived as least deceptive form of information manipulation.
Prevalence of deception was explored in respect of personal and academic purposes. For both the
purposes, quantity violation (2.99) was found to be most widely prevalent followed by relevance
(2.70), manner (2.49) and quality (2.48) violation. Overall deception mean (2.67) showed that faculty
sometimes violates the information for varied purposes. Quality violation which was perceived as most
deceptive was reportedly least prevalent while, quantity violation which was perceived as least
deceptive was found to be the most prevalent form of deceptive communication. Reasons for violation
were studied under three subheads i.e. personal factors, social factors and organizational factors.
Among personal factors pleasing high- ups came out as prominent reason for deception followed by
lack of skill, personality and home- work interface. Among social factors, maintaining social
relationships emerged as foremost reason followed by unharmonious relationship, history of
reciprocity, social undermining and apprehensions about misuse of information. Regarding
organizational factors, unhealthy competition came out as foremost reason for deception followed by
role conflict, organizational reward system, organizational climate and organization system. Among
personal, social and organizational factors, organizational factors (2.79) were reported as the prominent
factor followed by personal (2.76) and social factors (2.63). Hence, information manipulation is widely
prevalent even in academic community and the prominent reasons emerged to be organizational
factors. It can therefore, be inferred that organization must take measures to reduce sycophancy,
minimize role conflict, streamline reward system and promote healthy work environment for improving
overall organizational output and productivity.
 
Date 2017-01-04T11:59:57Z
2017-01-04T11:59:57Z
2013
 
Type Thesis
 
Identifier http://krishikosh.egranth.ac.in/handle/1/94365
 
Language en
 
Format application/pdf