Record Details

More businesslike approach in telecentres

CGSpace

View Archive Info
 
 
Field Value
 
Title More businesslike approach in telecentres
 
Creator Technical Centre for Agricultural and Rural Cooperation
 
Description In the second half of the 1990s, multi-purpose community telecentres (MCTs) were established with heavy investments in many countries, including Burkina Faso, Cameroon, Guyana, Kenya, Mali, South Africa, Suriname and Uganda. Their services included telephone and fax, some email, and information brokerage notably telemedicine and agricultural market information.

Recent evaluations expressed concern about inappropriate siting, lack of customer service skills, management barriers and a predominance of public service orientation. Some observers felt that with a technological thrust to the centres, there had not been sufficient appreciation of how to operate advisory services. More recent initiatives, such as with the Fédération Nationale de l Agroalimentaire du Burkina Faso, and the Jamaica Agricultural Society, have taken this aspect of service provision into account.
In the second half of the 1990s, multi-purpose community telecentres (MCTs) were established with heavy investments in many countries, including Burkina Faso, Cameroon, Guyana, Kenya, Mali, South Africa, Suriname and Uganda. Their services included...
 
Date 2014-10-16T09:05:47Z
2014-10-16T09:05:47Z
2001
 
Type News Item
 
Identifier CTA. 2001. More businesslike approach in telecentres. Spore 92. CTA, Wageningen, The Netherlands.
1011-0054
https://hdl.handle.net/10568/46107
 
Language en
 
Relation Spore;92
 
Publisher CTA
 
Source Spore