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Behind the QAS counter

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Title Behind the QAS counter
 
Creator Technical Centre for Agricultural and Rural Cooperation
 
Description This manual draws on the experiences of the existing QAS network, and will be used during its further growth.

Nine sections take you methodically through basics like What is a QAS? and user needs. Locating information, management and organisation, promotion and quality are all dealt with. The manual even briefly explains how to network but it misses out on simplicity and humanity the good old human touch which will adapt a QAS to local needs and circumstances.

All in all, you get a full insight into how a QAS operates and therefore a good understanding of how it deals with a customer. Very helpful if you are one yourself.



Manual for the management of Question-and-Answer Services.

CTA, 2001. 132 pp.

ISBN 92 9081 2443

CTA number 1043. 20 credit points.
Manual for the management of Question-and-Answer Services.
CTA, 2001. 132 pp.
ISBN 92 9081 2443
CTA number 1043. 20 credit points
 
Date 2001
2014-10-16T09:06:03Z
2014-10-16T09:06:03Z
 
Type News Item
 
Identifier CTA. 2001. Behind the QAS counter. Spore 95. CTA, Wageningen, The Netherlands.
1011-0054
https://hdl.handle.net/10568/46313
https://hdl.handle.net/10568/99598
 
Language en
 
Relation Spore
 
Rights Open Access
 
Publisher Technical Centre for Agricultural and Rural Cooperation
 
Source Spore