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Impact of Quality Management System Dimensions on Organizational Effectiveness of Engineering Institutions in India

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Title Impact of Quality Management System Dimensions on Organizational Effectiveness of Engineering Institutions in India
 
Creator Kumar, Parvesh
Singhal, Sandeep
Kansal, Jimmy
 
Subject Engineering educational institutions
European foundation for quality management (EFQM)
ISO 9001-2015
PLS-SEM
SmartPLS-3
 
Description 148-155
The aim of this study was to examine the role of Quality Management System (QMS) dimensions and to analyse
interrelationships and their combined impact on the organizational effectiveness of engineering institutes of India. This
study was carried through an extensive literature survey, descriptive and exploratory research, case studies and interviews.
A pilot-tested structured questionnaire investigates three hundred and sixty-five faculty members from fifty engineering
institutes of India's National Capital Region (NCR). Fifteen hypotheses have been analysed through quantitative data
analysis, regression analysis using SmartPLS 3.0 software. The findings of the complete investigation indicated the
correlation between eight QMS parameters, which positively and significantly affect the quality of engineering institutes.
The study shows eight critical quality factors that need attention from the top management to establish quality in engineering
education. The enablers include leadership, people, processes, infrastructure and policies. The results mainly focus on
people results, user results and key performance results. The findings also reveal that leadership enabler positively impacts
people results, institute results, and social satisfaction. The institute's top management leadership and policy & strategy were
the main driving forces for developing a sound QMS in engineering educational institutes. The research can be utilized as a
base model to assess the interrelationships of QMS dimensions and their impact on organizational effectiveness in any
engineering institution in India.
 
Date 2022-02-04T11:38:21Z
2022-02-04T11:38:21Z
2022-02
 
Type Article
 
Identifier 0975-1084 (Online); 0022-4456 (Print)
http://nopr.niscair.res.in/handle/123456789/59084
 
Language en
 
Publisher NIScPR-CSIR, India
 
Source JSIR Vol.81(02) [Feburary 2022]