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Call metadata from: Data collection smart and simple: Evaluation and metanalysis of call data from studies applying the 5Q approach.

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Title Call metadata from: Data collection smart and simple: Evaluation and metanalysis of call data from studies applying the 5Q approach.
 
Creator Eitzinger, Anton
 
Subject information and communication technologies
tecnologías para la información y la comunicación
 
Description The original research publication that uses the dataset evaluated the application of the 5Q approach (5Q) combined with interactive voice response (IVR) call campaigns for agile data collection. The dataset includes 37’503 call metadata from 102 IVR call campaigns and among five countries. The dataset provides insights to call status, average call duration, reached IVR blocks, and differences in response rate between different call types and survey topics.
 
Date 2021-08
2021-08-04T09:56:00Z
2021-08-04T09:56:00Z
 
Type Dataset
 
Identifier Eitzinger, A. (2021) Call metadata from: Data collection smart and simple: Evaluation and metanalysis of call data from studies applying the 5Q approach. https://doi.org/10.7910/DVN/CMIVQK
https://hdl.handle.net/10568/114555
https://doi.org/10.7910/DVN/CMIVQK
https://dataverse.harvard.edu/dataset.xhtml?persistentId=doi:10.7910/DVN/CMIVQK
 
Language en
 
Rights CC-BY-4.0
Open Access
 
Format image/jpeg